CareersCareers
| Customer Service Call Center Rep - Full & Part Time |
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Feb 16, 2010 Company: Home Warranty of America, Inc. Education Level: High School Equivalent Location: Buffalo Grove, IL 60089 Status: Full & Part Time Employee/Flexible Shifts Open Home Warranty of America, a national leader in home warranties and home warranty products seeks an organized team player for their dynamic, high-tech call center in Buffalo Grove, Illinois (near Wheeling, Lincolnshire). Home Warranty of America has experienced tremendous growth over the past 13 years and continues to do so. Join our dynamic company where opportunities for growth are unlimited! You will be an integral part to HWA's success and part of the largest team in the Company. Your patience, positive attitude, and expertise in helping our customers with their home warranty are vital. Experience in New Construction Home Builders Warranties, Auto Warranties or Benefits Administration are a plus. We offer incredible career potential to quick learners with excellent listing skills and customer service skills. Your Career Starts at HWA - National company growth and expansion offers open positions at many levels for career advancement; - Excellent pay and benefits with bonus programs - Excellent training and follow-up Job Openings/Shifts Full Time Days: 8:00 am - 5:00 pm Full Time Afternoon/Evening: 12:00 pm - 9:00 pm Part Time: Day, Evening, Nights, and/or weekend hours are available **HWA also offers working at home options as well** Relevant Work Experience: Call Center Experience 1+ years preferred You will be Responsible for: - Customer orders for home warranties from real estate professionals and consumers - Processing claims for homeowners and assisting with warranty coverage inquiries - Placing outbound calls to service providers to handle claims - Following up with clients on claims resolution You will be Required to: - Type 30 WPM or more - Have a professional phone manner & ability to work Independently - Maintain customer satisfaction - Demonstrate patience and professionalism To apply email resume to: customerservice@hwahomewarranty.com |
