HWA TESTIMONIALS

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• That's right! 94% of Home Warranty of America's direct buying customers who responded to a recent survey said "YES!" when asked if they would recommend HWA.
  
  Home Warranty of America Direct Buy Customer Survey 2010

• "Great company, from all the home warranty programs that are out there HWA is the best!!!"
  
  Axel Schroeder, Metuchen, NJ

• "My customers saved $502.50 on water heater service. This was fantastic and they were very pleased!!!! They are a young couple, early 20's, first time homebuyer's, scheduled to be married in July and had not (not until the wedding) moved into the house. Needless to say, he was quite upset over the whole thing....me too, until I told him to call YOU! And, POOH! It was replaced and he paid $100! Thank you so much for you speedy response and efficient handling of this claim!"
  
  Donna Grass, Charleston, WV

• "Reliable and very efficient service when needed."
  
  Rose Marie Princi, Shoreham, NY

• "I always promote the 13 Month Warranty!! It really is the best in the industry!!"
  
  Sandy Mueller, Elk Grove Village, IL

• "Home Warranty of America is the best!!! Go Laura. I have been with them for a number of years and will not change. My clients all have been happy which makes me happy. Always there to support you on the spot."
  
  Donna Pagnotta Lavin, Barrington, IL

• "I have exclusively used HWA now for 8 years for buyers and my listings. No complaints ever! 100% satisfaction!"
  
  
  Susanna Trussell, Keller Williams, Fort Worth, TX

• "I got my son an HWA last November when he purchased his first home. Recently his washing machine broke. Mr. Fix It decided to do it himself, called around and found the part alone was $200, not including labor which was highly recommended not to attempt himself. I told him we added additional coverage and try calling HWA. He did, got it fixed for $60 deductible - Mom's the Hero!"   READ MORE
  
  Samantha Fuller, Arlington, TX

• "HWA knows the expert in the area for repairing your home problems."
  
  Sally Short, Atlanta, GA

• "I had to file a claim which I thought would take forever. It didn't. The rep was very responsive and empathetic. The work was completed in a timely manner."
  
  Dwight Mangum, Columbia, SC

• "I know if I need help repairing something in the house the contractors HWA use are reputable."
  
  Rhonda Kaye, Aurora, CO

• "I would encourage others to purchase a home warranty because obviously, the fact that my costs of repairs are limited, but also, the convenience of making one call and not having to shop around for the best vendor. The vendors of HWA have all been excellent and in fact, I've used them from time to time for repairs that aren't covered under my policy."
  
  Gueorgui Tankov, Duluth, GA

• "No hassle about if what needs to be repaired is covered. I had American Home Shield, every repair was a battle about whether or not the item was covered for whatever reason they wanted to come up with."
  
  Rose Mary Smith, Houston, TX

• "I call and you respond."
  
  Wilson Wan, Phoenix, AZ

• "I make one call and everything is handled by the HWA. Also, the price is very good and the service has been great."
  
  Tricia Massagli, Lantana, TX

• "HWA is easy to work with and replaces like with like. I have heard many horror stories about other home warranties, and the quality of the replacement parts/appliances, but I have never experienced any problems with HWA. It makes me confident in the maintenance of my home."
  
  Seymour Krapes, Indio, CA

• "I don't have to worry about things breaking down, and if I will or will not have the money to cover them. As a single working parent the piece of mind is so worth it."
  
  Yvonne Barineau, Friendswood, TX

• "HWA has one of the best customer service reps with whom I have ever dealt, and the company policy on handling the contractors is superb. When I call in a problem, the reps have a contractor call me the same day and they are at my house the next day. HWA price for the warranty package is the best."
  
  Mary Townsend, Greenville, TX

• "I like the fact that it covers most everything and should something happen, it's like a "one stop shop" to get something fixed."
  
  Mary Merlo, Redondo Beach, CA

• "I like being able to get good quality repair contractors without having to try to find them myself. I also like the peace of mind that my cost is only my deductible."
  
  Parmod Kumar,Concord, CA

• "My buyer wanted the home warranty through HWA, and we asked the seller to pay for the Diamond program on the contract. But the seller would only pay up to the Gold program. Everything went through and his home closed. After he moved in, his water heater quit working, he called HWA to come out. As he was on the phone, and since he is the type to want to know more about the company, he talked to the Arizona representative, Kathryn Lansden, and asked how everything is processed and how he goes about doing everything. Kathryn with her happy attitude, told him about the Gold program, but he wanted more..."   READ MORE
  
  Nancy Campbell, West USA Realty Revelation, Chandler, AZ

• "I have recommended HWA to all my family and friends and will continue to do so. I have never encontered any problems with a service request and they provide a 24-hour hotline for emergency requests. They are always friendly and courteous when a problem arises and they have always responded quickly to all my service needs and even "follow up" after the job is completed to ensure my satisfaction. All of the companies they have sent out for my repair work have done an excellent job, and all of them were on time and professional. I cannot recommend HWA enough!"
  
  Annette Kurland Scottsdale, AZ

• "Send testimonials from current customers to potential customers.  I currently am encouraging several of my friends to go with HWA; especially since I've done all the research and found that HWA is the best in every aspect from their customer service, to their technicians, to the reliability of their product and service plans."
  
  Robert Souza Mesa, AZ

• "I have used HWA since 2007 and I have NEVER EVER had a complaint; in fact I have had a number of clients call me in a panic because their a/c's have gone out and I simply say..."Call HWA, that is why we got you a warranty", and they are instantly relieved that they are not facing thousands of dollars coming out of their pocket. And I absolutely LOVE when I get an email saying one of my past clients has had a service issue that has been resolved by HWA without me having done anything! And it is also a nice touch that HWA sends out emails to my past clients with my name attached...HWA is just an all around FANTASTIC company that has never let me down!"
  
  Tasha Koltermann, Exit Realty TC Austin, San Antonio, TX

• "I got an email from HWA today about the Client Follow Up Program. Good idea. I saw the promo for me and Turner Bass Realty at the bottom. Good PR, and I appreciate it! Thanks much!"
  
  
  John Bass, Turner Bass Realty, Tyler, TX

• "Simply, you are the best in every facet of your business from sales to following up with the claims. I recommend your company to everyone."
  
  
  Frank Montro, Oak Realty, Chicago, IL

• "Thanks for the note about the savings for my clients. That was the second time that HWA came through for them since they closed last summer. Seriously, with the level of service HWA provided to my clients, you will definitely get as many referrals as possible from me."
  
  Bob Shaw, Re/MAX, Frisco, TX

• "HWA has been great to work with and helped me out in a situation by showing precedence with the history of coverage during the listing period. Thanks HWA for pointing that out!"
  
  Marcy James Imperi, Century 21, Aurora, OH

• "I have had great success with HWA. In August, my buyer just moved in and the central air went out. He called HWA and it was fixed quickly. He is thinking about extending the warranty when it expires."
  
  Donna Trunko, Howard Hannah, Rocky River, OH

• "Kathryn has always come through for me when I needed help with any of my warranty problems. She has developed a loyal bond and relationship with myself and my clients. When my clients ask my advice on what home warranty they should use, I recommend HWA because of Kathryn's past performance!"
  
  Don Palacio, Realty Executives, Gilbert, AZ

• "HWA did the work on the oven and let me tell you that everyone in the process was great. The service technician was spectacular and every person that I was in contact with in your organization was professional and kind. That is in stark contrast to my previous experience with another home warranty company. Consequently, I continue to refer new customers as well as my old ones. I have a closing next Monday and one in the second week of December who are going to use you."
  
  Fred Placke, ReMax Cross Country, Lewisville, TX

• "Great [sales rep] videos. And I got all the answers right... yeah! I especially like that my clients will receive ongoing e-mail from HWA to keep the warranty in front of them throughout the listing period. And it promotes me at the same time. Very professional."
  
  Doug Morgan, Tom Lavigne Properties, Wenatchee, WA

• I am a Plumbing Contractor in Oklahoma City...HWA has dispelled all of my beliefs about home warranty companies. They really take care of their customers and have covered the cost of all of the problems I have encountered. I would recommend getting a home warranty for everyone!
  
  Randall Wade Rogers, Blanchard Plumbing, Blanchard, OK

• "I wanted to let you know that Brenda called to let me know that the repairs will be carried out after the inspection was reviewed this afternoon. I want to thank you for your help on this and getting the claim moved along. I truly mean that. I recommend companies based on reputation and HWA has an excellent reputation within our company and I will always enjoy working and referring such professionals. The quick response from you and Brenda yesterday and today is truly exemplary!"
  
  
  Anne Werner, Prudential, The Woodlands, TX

• "I received a call from one of my first-time Buyers yesterday who are covered by a HWA Buyer's Warranty and had a recent plumbing claim. She started the call saying she had a plumbing issue. I wasn't sure what to expect as she continued to describe her problem.
  However, she was just calling to say how pleased she was with the contractor and the service HWA provided. I can't express how impressed she was that I had "influence" with HWA to help resolve her problem and reminded me that she would highly recommend me to her friends and family. I am so very grateful to HWA for how this was handled and for the plug!"
  
  
  Nick Blesz, Century 21 1st Class Homes, Schaumburg, IL

• "I have been a Home Warranty owner for 8 years. I saved $1000.00 in 2004 when my Heat Pump unit stopped working in December thanks for getting someone in to my home to repair the broken Air exchanger, and for the "Peace of mind" that if it happens again I know who to call."
  
  
  James Bowman, Bismark, ND

• "I am so delighted to be part of HWA. After meeting with Laura I am sold that one way to help sell my listings is to discuss with my sellers how they can participate in HWA. I plan on getting home warranties for all my sellers. Kudos to Laura for helping Eric and I in being believers. Hooray to The Generation Team!!!!!!!!!"
  
  
  Barry Newman, Century 21 M.B. Real Estate, Northbrook, IL

• "I wanted to let you know how wonderful it is doing business with HWA. When I was with my previous broker, we were listing right and
  left and all the help I could get from you was received graciously. I truly appreciate all the help you have given me. My clients are particularly very happy with the Seller's Warranty that HWA provides. Using a National Company that has been in business as long as they have helps to promote the qualities that HWA stands for. HWA provides a plan for the consumer on various levels which helps to show the strength that HWA has in the home warranty market across the board. The videos are impressive. Thank you for thinking about the consumer and their needs."
  
  
  Josie Degrusha, ReMax, Metairie, LA

• "I'm sure you get people call for all kinds of reasons but I wanted to let you know that our interaction with your company has been really good. We have a number of houses and therefore have had a number of claims. Everyone one of them has been handled very quickly without a lot of delays. The vendors who represent you have been on top of things and didn't require a lot of follow up."
  
  Allen Vaughan, West USA Realty Revelation, Chandler, AZ

• "Penny is always there for me if I have a problem. Couldn't ask for better service!"
  
  
  Barbara Clark Bilby, Coldwell Banker Select, Sapulpa, OK

• "I'm a fan of Home Warranty of America, it helps me get my listings sold."
  
  
  Barbara Vallencourt Byrne, Prudential Rubloff, Northbrook, IL

• "I've had your service now for about six years and, to date, this ranks among the best service I've received. Thank you."
  
  
  Lee Holston, Phoenix, AZ

• "I use your company all the time and all I can say is that you are the best and have never disappointed me or my clients."
  
  
  Sandra Hassinger, Prudential Rubloff Properties, Libertyville, IL

• "I had a client problem and both Dave and Rob Sobel helped me and solved the problem....you guys are GREAT!!! This Warranty is great!"
  
  
  Char Estebo MacCallum, Char MacCallum Real Estate Group, Olathe, KS

• "Great Home Warranty and Customer Service too!"
  
  Rose Marie Princi, Hough & Guidice Rose Lynn Rlty, Shoreham, NY

• "I love what the 13 month policy with OrangePlus covers. I buy it for all my sellers. It means peace of mind for sellers and buyers."
  
  Ellen Atlas, Prudential Rubloff, Northbrook, IL

• "HWA is fantastic!!! I have been an avid fan for many years... Great work!"
  
  Maureen Brand, RE/MAX Suburban, Schaumburg, IL

• "This was an air conditioning issue in 104 degree heat. Your people's prompt response and ability to remedy the problem was much, much appreciated."
  
  
  Chuck Miller, TX

• "When I realized my air conditioning wasn't working early Wednesday morning I thought I would have to wait 24 hours for a vendor to contact me. I was very relieved when I was told I would be contacted by the vendor within a couple of hours. I felt the vendor and their employees were professional and courteous. Thank you so much. I have been very satisfied with the quality of care your company provides, especially since over the years customer service is becoming less and less important to bigger companies. So once again, thank you."
  
  Cynthia, AZ

• "Excellent work! If anything goes wrong again in my household I would recommend this wonderful company. Thanks such much!"
  
  
  Jeannette Harris, GA

• "Thank you for the fast response, the garage door would not open and we were trapped and unable to get to work. The tech got it working and we were able to get to work although it was late but understandable.
  Thanks again"
  
  
  Toni & Ralph, AZ

• "Unfortunately, this was the second time I had to use my warranty but I must say I have been so unbelievably amazed at the prompt and courteous response I received both from Home Warranty of America and the technician. I have never been more impressed with an insurance company as I am with Home Warranty of America."
  
  
  Linda, TX

• "You are great! I love the support and follow through."
  
  
  Lee Bialek, RE/MAX Unlimited Northwest, Palatine, IL

• "I am a fan!"
  
  Bob Reilley, RE/MAX Associates West, Bartlett, IL